Your right to privacy is very important.   GRETCO Limited recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.   We believe this information should only be used to help us provide you with a better service. That is why we have put a policy in place, to protect your personal information. Below is a summary of our Policy.

By submitting personal data manually or in electronic form to this website, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

What personal information do we collect?

When making a purchase with GRETCO Limited, we will collect your contact information, which includes name, address, email address and telephone number.

Protecting your privacy

We take appropriate steps to protect your privacy. Whenever you provide sensitive information we will take all reasonable steps to protect it, such as encrypting account numbers. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

On occasion, we may need to provide your name and delivery address to third parties that GRETCO Limited may use for the purpose of delivering specific services to you (e.g. customer support.) We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.

GRETCO Limited may provide links to third party sites.   Since we do not control those websites, we encourage you to review the privacy policies of those third party sites.

Use of Cookies

GRETCO Limited uses cookies for various reasons, for example cookies enable us to track information during the domain name registration and package sign-up process. These cookies do not track individual information. Cookies from GRETCO Limited can only be read by GRETCO Limited. If you choose to disable cookies in your browser, you will not be able to carry out a transaction with GRETCO Limited.

If you do nothing other than read pages or download information while using this website, we will capture and store information about your visit. This information will not identify you; it relates to the internet domain (e.g. www.company.co.uk) and IP address from which you access the web site, the type of browser (e.g. Internet Explorer) and operating system (e.g. Windows) you use, the date and time of your visit, the pages you visit, the address of the web site from which you linked to us (if applicable). We use this information to make each visit more rewarding, and to provide us with information to help improve our service.   We do not know (and do not want to know) the identities of people who visit us in this way.

Data storage in the U.K.

Any information that GRETCO Limited needs to store and process will be carried out on databases located in the U.K. and in full compliance with the Data Protection Act.

Information Disclosure Policy

Personal and account information

GRETCO Limited will not otherwise disclose its customers’ personal and account information unless GRETCO Limited has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of GRETCO Limited, our customers or others, or where GRETCO Limited has a good faith belief that the law requires such disclosure.

Electronic communications

GRETCO Limited will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that GRETCO Limited stores or transmits for its customers. The circumstances under which GRETCO Limited will disclose such electronic communications are when:

it is necessary in order to provide service to the customer; it is necessary to protect the legitimate interests of GRETCO Limited and its customers; it is required to co-operate with dispute policies, court orders, warrants or other legal processes that GRETCO Limited determines in its sole discretion to be valid and enforceable it is necessary to provide to a law enforcement department when the contents are inadvertently obtained by GRETCO Limited and appear to pertain to the commission of a crime. GRETCO Limited disclaims any intention to censor, edit or engage in ongoing review or surveillance of communication stored on or transmitted through its facilities by customers or others. GRETCO Limited will, however, review, delete or block access to communications that may harm GRETCO Limited, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which GRETCO Limited may take such action include, but are not limited to, actual or potential violations of GRETCO Limited’s Acceptable Use Policy.

Please note: by signing up for any of our services you agree to be bound by all of GRETCO Limited’s Terms and Conditions.