This ensures the correct design and specification of air source heat pump systems for optimal efficiency and performance.
This sets out the requirements for the proper installation of air source heat pump systems to ensure safety and effectiveness.
This covers the design principles for ground and water source heat pump systems to maximise energy efficiency and reliability.
This defines best practices for installing ground and water source heat pump systems to maintain high performance and compliance.
This ensures the correct design and specification of air source heat pump systems for optimal efficiency and performance.
This covers the design principles for ground and water source heat pump systems to maximise energy efficiency and reliability.
This sets out the requirements for the proper installation of air source heat pump systems to ensure safety and effectiveness.
This defines best practices for installing ground and water source heat pump systems to maintain high performance and compliance.
The TrustMark Customer Charter outlines the rights and responsibilities of customers who receive services, products, installations, advice, or other work from a business that has the Government-endorsed TrustMark quality mark, ensuring consumer protection in home improvements and repairs.
View The Trustmark Charter here.
At Gretco, we adhere to the Renewable Energy Consumer Code (RECC), which is designed to ensure high standards of consumer protection within the renewable energy sector. RECC sets out strict guidelines that MCS-certified companies like ours must follow, covering everything from sales practices to contracts and after-sales service. By following this code, we demonstrate our commitment to fairness, transparency, and customer satisfaction. You can learn more about RECC and its role in protecting consumers here.
At Gretco, we are committed to providing high-quality renewable energy solutions and excellent customer service. As part of our MCS (Microgeneration Certification Scheme) accreditation, we have a P18 MCS Complaints Procedure in place to ensure that any concerns are handled professionally, fairly, and in compliance with the Renewable Energy Consumer Code (RECC). This procedure outlines how complaints are received, reviewed, and resolved, including steps for escalation if necessary. You can view the full procedure here.
Commercial Express
Employers Liability - £10 million
Public Liability - £5 million
Limited Company No - 08275471
VAT Number - 176 9263 66
info@gretco.co.uk
01562 730596
Weekdays: 08:00 — 20:00
Saturday: 09:00 — 17:00
The Ram House, Hartle Ln, Belbroughton, Bell End, Stourbridge DY9 9TN
Gretco Limited — 2025 All Rights Reserved
Limited Company number – 08275471
VAT No. – 176 9263 66